FAQ's

Courses cover Autism, ADHD, neurodiversity, and mental health in educational settings. If you're brand new, Understanding and Supporting Students with Autism (2 hrs, $149) or Engaging Every Mind (1 hr, $99) are good entry points. If you support young children, Embracing Autism in Childcare Settings is designed specifically for early childhood.

Course lengths range from 1 hour to 20 hours. On-Demand training can be stopped and resumed as you require.

On-Demand courses are for individuals — you work through pre-recorded content at your own pace in any location at any time. Live training is tailored for schools, daycares, and community groups, ranging from one-hour presentations to six-hour workshops, available in-person or virtually, and priced for groups.

Learning Bites are free teacher resources — strategies, tools, and downloads to help educators support students with autism, ADHD, or mental health needs. They include a video library, articles, classroom tools, downloadable visuals, and lived-experience stories. Think of them as a free resource hub, not a paid course.

Yes, courses come with a certificate of completion.

Yes. In particular, Embracing Autism in Childcare Settings is specifically designed for early childcare professionals, covering how to recognize autism in young children, communication strategies, and managing challenging behaviour.

No, Sonderly does not permit enrollment transfers.

Once an online course is complete and you have been issued a completion certificate, you will have access to review the modules or download any available handouts.

Sonderly can only guarantee minimum one year access to any course, as it would depend on nature of course content and whether it is being discontinued due to age. This can also vary depending on the course.

No.

Yes. It will be sent to the email address tied to your Sonderly account

Price reflects course depth and length. Shorter introductory sessions (1–1.5 hrs) are priced around $99, while longer, more comprehensive courses — like ABA for Educators Level I at 20 hours — reach up to $449.

Group purchasing is available, contact us to discuss that option.

Check in the top right-hand corner of your browser to see the currency of the pricing. 

Yes we can arrange for invoicing and other payment methods. 

Publicly funded Ontario school boards may have access to select courses.  Contact your School Board Administrator for information.

Yes, group purchasing is available. Our live training is perfect for PD days.

There is a separate portal for Ontario school board users. It can be accessed here (ENGLISH) (FRENCH)

Sonderly's mission is to build skills within the educational community, which includes EAs, support workers, and childcare staff — not just classroom teachers.

Yes. Live training topics include Embracing Autism in Childcare Settings, created specifically for professionals in early childcare settings.

Absolutely. That course covers best practices for interviewing, hiring, onboarding, managing, and retaining neurodiverse talent.  It is excellent for any business. 

We are educator-focused, but the content (especially introductory courses) would be valuable for parents.

Sonderly’s staff has extensive clinical experience, and we partner with internationally respected thought leaders from both academia and the private sector. Everything presented is peer-reviewed by subject-matter and lived-experience experts, and courses are delivered by those with front-line, first-hand experience.

Yes. Our training is evidence-based.

Leadership includes Andrew Davis, who holds a Master's Degree in Applied Disabilities Studies with a specialization in ABA from Brock University, and Adriana Karka, who holds a Master of Education from OISE at the University of Toronto and is fluent in English, French, and Lithuanian. Guest instructors include PhDs, BCBAs/RBAs, and clinical psychologists depending on the course.

Yes, you need to create an account to track and access your learning.

Yes, although the optimal experience would be a tablet or computer. 

Sonderly can only guarantee minimum one year access to any course, as it would depend on nature of course content and whether it is being discontinued due to age. This can also vary depending on the course.

Sonderly has delivered over 120 live trainings to schools and communities in many different countries including Canada, the United States, and China. On-Demand courses are available worldwide.

Yes, many courses are available in French.

This is possible with the live training.  On-Demand courses are not tailored to geography.

Sonderly courses include closed captions, which learners can turn on or off. The newest courses also include a transcript feature and have been tested for compatibility with screen readers. Please contact us for more information prior to purchasing.

Please email contactus@sonderly.io with the name and email address tied to your Sonderly profile and specify your requested changes. Please note that your username is your email address and once we change your email the username will change as well.

Certificates are available to download through your Sonderly account. Once logged in, please navigate to My Learning at the top. Once directed, see the available drop down next to your initials to open the menu. Click My Certificate to see a list of issued certificates to download.

Double check you are entering the correct username - it is the email address you used at time of account creation. You can request a password reset email from here. Check spam or junk folders for the email. Please note the link will expire and you may need to request a new password reset email. Please email contactus@sonderly.io if you have more than one Sonderly account.

This is often due to your browser’s pop‑up settings. Please make sure pop‑ups are enabled or allowed in your internet browser, as course content opens in a new window.

Your learning record will only display one of the following statuses: Not Started, Completed, or Expired. Once you complete a course, the status will update to Completed and display the completion date. Your in‑progress percentage is available within the course itself. To view it, select My Learning at the top of the page or choose Go to Course from your learning record.